Reference

mantra 62 Legal for Your Account

mantra 62 Legal sets out how we handle account access, wallet records, cookies and policy requests for your Indonesia account.

Account access termsPrivacy and cookiesLocal-law wordingPolicy contact route
Explore Our Lobby Read FAQ
mantra 62 mantra 62 Legal for Your Account
CONTACT THE DESK

Where Legal Questions Get Answered

A clear contact path matters when a Legal question affects your account or wallet status.

Account access For a Legal question about phone verification, account access or an eligibility message, use the account support path. Include your account identifier and the wording shown on screen; we can then connect the answer to the correct policy clause without requesting your wallet password.
Payment record If a DANA, OVO, GoPay or QRIS entry needs checking, send the receipt reference through the support route attached to your account. For bank transfer or virtual account questions, we compare the reference with the account ledger before explaining the next policy step.
Privacy request For a request to access, correct or remove eligible personal details, contact us through the account support path. Tell us which record is involved and how you want the request handled; we may ask for account verification before making a policy-related change.
DATA HANDLING

How We Apply Legal Policies

We apply our Legal policies through practical account controls rather than hidden steps. Phone verification helps us connect an account to its owner, wallet records help us trace payment activity, and browser…

Account details

We use the details linked to your account to manage access, phone verification and requests made through support. If a name or contact detail is inaccurate, tell us which field needs correction and we will explain the verification step before changing the record.

Payment history

DANA, OVO, GoPay and QRIS references can remain in your account history so we can match wallet activity with the right account. Bank transfer and virtual account records serve the same checking purpose when a receipt needs to be traced.

Cookie choices

Cookies may support the return from your device to the account or policy page. Your browser controls whether they are stored. If you clear them, you may need to enter account details again, but clearing cookies does not automatically remove account records held for policy purposes.

Account security

Keep your phone, password and verification messages private. We will not ask you to publish wallet credentials in a support message. When a policy request involves account ownership, we use the account verification step before discussing or changing protected details.

Record retention

We keep account, payment and support records only for the operational period needed to administer access, reconcile receipts and respond to Legal requests. A retention question should include your account identifier so we can describe the relevant record category accurately.

Change requests

To request a correction, deletion where available or clarification of a policy clause, use the support path connected to your account. State the requested change plainly, and we will confirm whether local law and account records allow that action.

Answers Before Opening an Account

These Legal answers address the questions we expect you to ask before creating an account from Indonesia. They cover access conditions, phone checks, privacy records, cookies, wallet references and the route for requesting a change. Read the relevant answer first, then contact account support when your situation needs a record-specific response.

Legal is the page where we explain account conditions, privacy handling, cookies, payment records, policy requests and access wording. It is designed for your account decisions, not as a general lobby description. Access depends on local law and may vary with your circumstances.

Account access depends on local law. We show the relevant condition during the account flow, and a restriction may apply before you reach the lobby. If the message is unclear, contact support from your account path and include the exact wording shown on your device.

Phone verification helps us connect account activity to the person requesting access and protects policy-related changes. Complete the prompt before entering the account area. If your number cannot be verified, contact support without sending your password or wallet security code.

DANA and QRIS references can be stored with your account payment history so we can match a receipt to the correct account. We use those references for administration and status checks. Send only the requested receipt detail through the account support route.

Yes, you can request a correction through the account support path. Identify the field that is wrong and provide the account identifier requested by support. We may complete an ownership check first, and the permitted result depends on local law and the record involved.

Your browser may store cookies that help the account and policy pages remember parts of your device visit. Clearing or blocking cookies can require another account entry. Browser cookie settings do not by themselves erase payment, support or account records held under Legal policy.

Use the support route attached to your account and quote the clause or screen message that concerns you. For a wallet issue, include the DANA, OVO, GoPay or QRIS receipt reference when relevant. We will explain the applicable policy and local-law condition.

Related Pages

mantra 62 Indonesia FAQ Live Casino kajot Access guide