Reference

Terms & Conditions for Your Account

mantra 62 Terms & Conditions explain how your account, wallet checks and lobby access work before you open an account.

Clear account stepsWallet record checksAccess depends on local lawPhone verification
mantra 62 Terms & Conditions for Your Account
TERM HELP

Three Ways to Resolve Policy Questions

A clear contact path helps when a term affects your account or wallet record. Start with the account help route if phone verification, a DANA reference or a QRIS receipt does not…

Account help Use the account help route for questions about registration details, phone verification, duplicate account concerns or a clause affecting access to Live Casino, rocket4d or Mega Fishing. Include the account identifier shown in your profile so we can connect the request to the correct terms.
Cashier record check For a DANA, OVO, GoPay or QRIS question, send the payment reference and the wallet status shown beside the cashier path. Bank transfer and virtual account requests should include the matching reference, allowing us to explain the relevant record-check condition.
Policy change request If you believe a Terms & Conditions clause or account detail is inaccurate, contact us through the available account support route with the wording you want checked. We will identify the applicable section and explain whether a correction, clarification or data request is appropriate.
DATA PRACTICE

How We Apply These Terms

The policy works alongside the account controls you see during sign-in, wallet activity and profile changes.

Account data

We use registration details, phone verification results and account activity to apply the Terms & Conditions. Keeping your phone number and profile details current helps us distinguish your account from another record when a policy or wallet question is raised.

Cookies and sessions

Cookies can retain a necessary sign-in session, device preference or policy display choice. If you clear them, you may need to complete the account step again. The terms still apply when you return from a mobile browser, tablet or desktop device.

Payment evidence

DANA, OVO, GoPay and QRIS references, along with bank transfer or virtual account details, may be used to match an account record. We do not treat a wallet screenshot alone as a final account match when the reference is incomplete.

Account protection

Your sign-in details remain your responsibility under the agreement. We may pause a requested account action when phone verification, a device change or payment reference needs checking, then explain the next step through the account support route.

Record retention

We retain account and transaction records for the period needed to apply the agreement, resolve a dispute or meet a legal duty. Ask through account support which record is involved, and we will explain the available retention or removal process.

Policy contact

Send correction, access or clause questions through account help rather than opening a second account. Include the relevant section, your account identifier and any receipt reference so we can assess the request against the current Terms & Conditions.

Terms & Conditions Questions Answered

These answers address the policy questions we expect before an account is opened or used. They explain how the agreement relates to identity checks, local wallets, device access, data requests and policy changes. For a clause that depends on your circumstances, use the account support route with your account identifier and the relevant payment or sign-in reference.

You can read the current Terms & Conditions on this page before opening an account. We may update the text when account controls, payment records or legal duties change. The version displayed at the time of your request identifies the wording we use for that request.

Yes, the account terms allow us to request phone verification before account access or a sensitive account action. Use the phone number attached to your profile, and contact account help if the code does not arrive or the number needs correction.

Yes. The agreement permits us to compare a DANA or QRIS reference with your account record. OVO, GoPay, bank transfer and virtual account references can also require matching details, so keep the payment reference available when asking for a status check.

Tell us through account help and identify the field that needs correction. We may ask for phone verification or a matching account record before changing it. Do not create another account to solve a spelling or contact-detail issue, because the terms address duplicate records.

Yes, the agreement applies when you access the account through a mobile browser, tablet or desktop. Clearing cookies, changing devices or returning through a new session may trigger the account step again, but it does not remove the policy conditions.

Use the account support route and state whether you want access, correction or removal of a particular record. Include your account identifier and the relevant date or receipt reference. We will confirm what can be handled under the current terms and applicable law.

Access may be paused when phone verification, account details, device activity or a payment reference requires checking. Eligibility depends on local law. We will use the account support route to explain the relevant condition and the information needed for the next assessment.